Workplace Knowledge
The aim of this course is to develop knowledge and skills to deliver professional customer services that meet business requirements and work collaboratively within a team.
Information | |
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Course Code | BSNS4203 |
Level | 4 |
Credits | 15 |
Description
The learning outcomes for this course are:
Work collaboratively to meet team objectives in a business context.
Demonstrate customer service techniques to consistently meet business needs.
Demonstrate professional and ethical behaviour, and social and cultural awareness in a business context.