Front Office Operations Management
To enable students to gain knowledge of international front office services and the processes and procedures required to ensure efficient and effective operation
| Information | |
|---|---|
| Course Code | AMFO621 |
| Level | 6 |
| Credits | 15 |
Description
- Explore the purpose and scope of front office operations.
- Examine the key aspects of the guest cycle and cultural diversity.
- Analyse and evaluate reservation systems and principles of revenue management.
- Analyse the impact of relevant legislation on the front office.