Refund policy
We understand that sometimes a change in your health or circumstances can affect your plans to study with us.
It is important that you understand Ara's Refund Policy and that it is based on a student's 'Path of Study'. This means the length of the programme as detailed in the statement of fees and accepted by payment and enrolment. The chart for calculating a refund is shown below.
| Consideration for Refund | Refund amount (tuition fees) | Homestay placement fee | Documents to be submitted by student |
|---|---|---|---|
| Student withdrawing prior to the Programme start date (being the start date of the first course of the student’s path of study) | Full refund less NZ$500 administration fee | No refund | Completed withdrawal (enrolment amendment form) and written request to withdraw (email or letter to intladmissions@ara.ac.nz) |
| Student withdrawing within the first 7 calendar days of study. | 80% of tuition fees paid (20% tuition fees will be deducted) and NZ$500 administration fee | No refund | Completed withdrawal (enrolment amendment form) and written request to withdraw (email or letter to intladmissions@ara.ac.nz) |
| Student withdrawing after 7 calendar days of study. | No refund | No refund | Completed withdrawal (enrolment amendment form) and written request to withdraw (email or letter to intladmissions@ara.ac.nz) |
| A student visa is not granted or approved by Immigration New Zealand prior to arrival in New Zealand | Full refund less $500 administration fee | No refund | Official notification from Immigration NZ indicating the student visa application has been declined. |
| Student visa renewal declined by Immigration New Zealand on the basis of poor attendance, unsatisfactory academic performance and/or late visa application (Sec 61) |
80% of tuition fees paid (20% tuition fees will be deducted ) OR Refund will be pro-rated based on last attendance date. |
No refund | Official notification from Immigration NZ indicating the student visa application has been declined. |
| Cancellation of enrolment by Ara | No refund | No refund | A termination of enrolment letter |
| Compassionate consideration (only considered when withdrawal circumstances are beyond student’s control and meet the requirements of the Consideration of Fees and Charges Refund including Compassionate consideration policy). | Pro-rata basis if approved. | Refund decision will be determined on an individual basis. | Documentation supporting your application for a refund and compassionate consideration application form. |